Shipping Information
Standard Shipping available Australia-wide at a flat rate of $15 AUD - Free for order over $100 AUD.
Express Shipping available Australia wide at a flat rate of $30 AUD.
As soon as we receive your order, we will start processing it straight away. Orders are shipped usually within 24 hours of receipt (products available in stock). Paid Express orders and backorders are treated with priority. We use Star Track to ship to all states across Australia. Delivery delays may be expected from weather, heavy holiday seasons, or carrier policies; please contact us +61 8 8166 0816 customer service agent with any questions regarding this policy.
Shipping Errors
If you notice any issues with your order, including wrong or missing items, you must report it to Snuggle Cubs AU within 2 days of delivery. You can contact us by email contact@snugglecubs.au and the time of your email will be recorded. Snuggle Cubs AU is not responsible for any wrong, lost, or damaged shipments reported or discovered after 2 days.