Return Policy

Unused, Unopened Items

We want you to love your Snuggle Cubs purchase! If for any reason you need to return an item, unused and unopened products can be returned for a full refund within 30 days of purchase. Items must be in their original packaging, and shipping costs are non-refundable. Please note that return shipping costs are non-refundable, and a return shipping fee of $10 will be deducted from your refund.

Exceptions

Due to the personal nature of certain items, products like merino wool undergarments and other intimate apparel can only be refunded if returned in unopened, original packaging.

For All Returns

Please send your request to our email: contact@snugglecubs.au

If you have any questions or need assistance with a return, feel free to contact our customer service team at contact@snugglecubs.au . We're here to help!