Welcome to our FAQ page, where we address common questions to help you understand our Sleepwear for Baby products better. Should you have further queries, please reach out to our support team.
Currently, we ship within Australia. For other destinations, please contact our customer service team for shipping quotes and information on applicable taxes or duties.
If you're not fully satisfied with your purchase, you may return the item within 30 days. We pride ourselves on quality, but should you find any faults, please contact us for assistance. Note: We can only replace or refund items purchased directly through us and that have been properly laundered.
Merino products should be machine washed on a gentle wool cycle (30°C max) using wool-approved detergents. Avoid tumble drying, soaking, or using bleach. Air dry the items and avoid fabric softeners. Occasionally washing with denim or similar fabrics can help reduce pilling.
We prioritize safety and sustainability. Our products are crafted from natural, unbleached, and chemical-free merino wool and organic cotton. Unlike synthetic prints, our woven patterns are gentle on sensitive skin and environmentally friendly.
Merino wool is a natural, breathable fiber that regulates body temperature, preventing overheating. Its moisture-wicking properties keep your child dry and comfortable in varying climates. Merino is also naturally hypoallergenic and resists odors, making it ideal for sensitive skin.
Unlike synthetic fibers like polyester, merino wool breathes and allows moisture to evaporate. Synthetic materials trap heat and moisture, which can lead to overheating or chills if the child perspires. Merino’s ability to balance temperature naturally makes it a safer and more comfortable option.
Merino wool is highly valued for its natural properties that make it ideal for children’s clothing. Its benefits include:
Temperature Regulation: Merino wool adapts to body temperature, keeping children warm in cold weather and cool in warmer conditions.
Soft and Hypoallergenic: Its fine texture is gentle on the skin, making it suitable for sensitive skin.
Durability: Lightweight yet strong, it lasts longer and withstands active play.
Natural Resistance: It naturally resists stains, odors, dust, and is fire and UV resistant, making it an excellent choice for kids.
Is Merino Wool sustainable?
Yes, merino wool is an environmentally friendly choice. It’s a renewable resource, biodegradable, and releases no microplastics when washed. Its durability also means merino garments can be reused, passed on, and eventually return nutrients to the soil when composted.
Merino wool’s price reflects its quality, ethical production, and the time needed for sustainable farming practices. Growing and caring for merino sheep requires dedication to animal welfare and environmental sustainability, which contributes to the cost. However, merino’s longevity and quality provide lasting value.
Most merino wool garments can be machine washed on a gentle wool cycle. To maintain quality, turn the garment inside out, avoid overcrowding the machine, and use a wool-specific detergent. Avoid hot water, bleach, and fabric softeners, and lay garments flat to dry to prevent shrinkage.
Merino wool’s natural resistance to odors and stains means you don’t need to wash it after each use. Often, airing out or lightly steaming is enough to refresh the garment. This extends the time between washes and helps preserve the wool’s quality.
For best results, treat stains quickly. Gently blot the stain with a cloth soaked in a wool detergent solution or cold water. Avoid scrubbing to prevent pilling. For tougher stains, a diluted vinegar or rubbing alcohol solution can be used with gentle blotting.
Using a wool-specific detergent is recommended to maintain Merino’s softness and durability. Wool detergents have a neutral pH, avoiding harsh chemicals that can damage wool fibers. Avoid bleach, enzymes, and fabric softeners, as these can weaken the fibers and cause pilling.
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